New Hampshire Security Guard Practice Exam

Asking open-ended questions when interviewing a witness is crucial because it encourages them to provide more comprehensive and detailed information. Open-ended questions allow witnesses to express their observations and experiences in their own words, which can lead to a richer understanding of the situation. This approach helps the security guard gather important context and specifics that might be overlooked when using more restrictive questioning techniques.

By contrast, leading questions can bias a witness’s responses, as they suggest a certain answer or direction, potentially skewing the information collected. Taking notes without engaging the witness further limits the interaction and may miss critical details. Keeping questions brief and closed often results in yes or no responses, which might not capture the full scope of the witness's experience. Therefore, using open-ended questions fosters a more thorough and effective interview process.